FAQ

White Fox Shop brings California-inspired style to your wardrobe with effortless pieces that seamlessly transition from day to night. Our collections feature versatile, comfortable, and fashion-forward designs that embody the laid-back yet chic California lifestyle.

We specialize in contemporary activewear, seamless sets, unisex pieces, and versatile essentials including bottoms, cargo pants, denim shorts, lounge shorts, outerwear, tops, and more – all designed to move with you through your daily life.

We offer global delivery worldwide, bringing California style directly to your doorstep! We ship to most countries, excluding only a few remote areas and parts of Asia.

We offer two convenient shipping options:
• Standard Shipping ($12.95): Using premium carriers DHL or FedEx, delivered in 10-15 business days after processing
• Free Shipping: Available on orders over $50, using EMS service, delivered in 15-25 business days after processing

All orders require 1-2 business days for processing. Our team carefully inspects each piece to ensure it meets our quality standards before shipping.

Yes! Once your order ships, you’ll receive tracking information so you can follow your White Fox pieces on their journey to joining your wardrobe.

We accept returns within 15 days of receiving your items. Products must be in original condition with tags attached for a full refund or exchange.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.

For hygiene reasons, certain items like seamless sets and intimate apparel may have different return conditions. Please contact us for specific product return information.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.

Absolutely! We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy faster checkout on future purchases.

Each product page includes detailed size charts and measurements. We recommend comparing your measurements with our charts for the perfect fit. When in doubt, our customer service team can provide sizing advice.

Every piece in our collection is crafted to blend comfort with style, undergoing careful inspection before shipping. We’re committed to quality that lasts and styles that transition seamlessly through your day.

Yes! We have a dedicated Unisex collection with pieces designed to be shared and styled by everyone, regardless of gender.